Handle uploaded files and evidence

The public submission portal allows whistleblowers to attach a single file of evidence to their report. The file submission field is at the bottom of the report form:

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The evidence is kept for 90 days. The compliance team can find the evidence file in the “Manage report” window. If there’s such file, a tab “Download evidence” will appear for this report:

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To download evidence, follow the instructions - simply enter the evidence file name and the customer download key in the respective form of the Download portal. The file download will begin shortly.

Note: the Jira, Confluence and JSM report submission forms do not support attaching evidence to the reports (due to the architecture restrictions of Atlassian products). We recommend directing people to the public submission portal that allows file evidence uploads.