Handle audio reports, uploaded files and evidence

The public submission portal allows whistleblowers to record audio submissions:

Open

Reporters can also attach a single file of evidence to their report. The file submission field is at the bottom of the report form:

Open

The audio reports and evidence is kept for 90 days. The compliance team can find the audio reports and evidence files in the “Manage report” window.

If there’s such file(s), a tab “Download evidence” will appear for this report:

To download these files, follow the instructions - simply enter the report or evidence file name and the customer download key in the respective form of the Download portal. The file download will begin shortly.

Note: the Jira, Confluence and JSM report submission forms do not support attaching audio files or evidence to the reports (due to the architecture restrictions of Atlassian products). We recommend directing people to the public submission portal that allows file evidence uploads.